CHIS

The Executive Governance Platform for Hybrid Commercial Execution.

CHIS monitors how human reps and AI agents perform across your pipeline, surfaces where execution is breaking, and produces the continuous record commercial leadership needs to govern.

The Problem02

Hybrid Execution
Has No Governance Layer.

Your pipeline is being worked by AI SDRs, sales reps, outreach platforms, and AI assistants in parallel - and leadership has no comparative view across them. Pipeline reports, activity dashboards, and forecast updates cannot answer how the commercial function is performing under hybrid execution, or what should change.

Diagram · Pipeline in parallel02.A · normalized
Lead pool · share of workConversion · Δ vs prior period
AI SDR
3.1%+0.4pp
Outreach
2.4%-0.1pp
Human reps
6.2%-1.6pp
AI asst.
1.8%+0.2pp
Governance surfaces

Comparable leads converting at non-comparable rates. Drift in human-rep conversion is concentrated and accelerating.

Drift
-1.6pp
Velocity
6 days
Owner
HEAD OF SDR · NAMED
Source · client baselineWindow · 30d · rollingStatus · drift detected
  • 01Currently sees

    Pipeline coverage and stage conversion

    Governance surfaces

    Whether AI and human reps are producing comparable outcomes on similar leads

  • 02Currently sees

    Activity volume across reps and tools

    Governance surfaces

    Whether work is allocated to the actor most likely to convert it

  • 03Currently sees

    Forecast and quota attainment

    Governance surfaces

    Whether the forecast is exposed to a single motion, segment, or actor type

  • 04Currently sees

    Lead response times

    Governance surfaces

    Whether response capacity holds under volume or quality shift

  • 05Currently sees

    MQL and SQL throughput

    Governance surfaces

    Whether conversion patterns are drifting from baseline

Field Note · 02.5
Operations Floor · 06:00
An operations floor at dawn - multi-monitor desks running pipeline and activity dashboards, an operator on the phone reviewing a queue.
CHIS · Field Observation · 02.5Hybrid execution · in progress
Hybrid commercial execution is already operating. The question is whether it is governed.
Source
Operating Posture
Status
Live · governed
Window
Continuous · 24h
Plate · ops-floor-monitorsBridge · The Problem → What it governs
What it governs03

Five Dimensions.
One Continuous Record.

CHIS governs commercial execution across five structural dimensions - the dimensions that determine whether the commercial function holds operating discipline as humans and machines both work the pipeline.

01

Allocation Health

Whether the split of work between human reps and AI agents is performing within defensible range across segments, motions, and lead conditions.

02

Execution Contradiction

Whether human and AI workflows are producing conflicting outcomes on structurally similar leads, and where the pattern is concentrated.

03

Performance Drift

Whether conversion patterns, response quality, and progression discipline are diverging from baseline, and at what velocity.

04

Pipeline Exposure

Whether the pipeline is over-indexed on a single motion, segment, or actor type, and where concentration risk is accumulating.

05

Response Capacity

Whether the commercial function can absorb a sudden volume or quality shift without execution degradation.

Diagram · 03.A

The five dimensions form a single continuous governance record.

Hover any cell above to see the corresponding node. Each dimension is a question CHIS answers continuously; the record is the running history of those answers.

ContinuousRecord0101 · DimAllocationHealth0202 · DimExecutionContradiction0303 · DimPerformanceDrift0404 · DimPipelineExposure0505 · DimResponseCapacity
Operating Rhythm04

Daily Brief. Monthly Cadence. Quarterly Benchmark.

CHIS operates on three rhythms - what hits the inbox each morning, what is reviewed each month, where the function sits relative to peers each quarter.

Daily

Executive Brief

Pushed summary of governance dimension status, threshold breaches, and decisions surfaced.

Inbox · 06:00 · 3 minutes to read
Monthly

Governance Brief

Structural readout of the prior month - where discipline held, where drift occurred, what action closed the gap, what stayed open.

Distributed to leadership
Quarterly

Benchmark Report

Your structural position across the five dimensions, set against an anonymized cohort. Where you sit relative to peers, what is improving, what is eroding.

Cohort · anonymized
Daily Executive Brief - interfaceLive · 06:00 delivery
CHIS executive brief: System Drift score, Diagnostic Profile across the five dimensions, an active alert, and prescribed actions, displayed on an executive workstation.
System Drift · Diagnostic Profile · Active Alert
Institutional Record05

Live Governance and a Continuous Compliance Record.

Beyond the periodic outputs, CHIS produces two persistent assets - the operational interface leadership runs on day-to-day, and the auditable trail that documents every governance event.

01

Live governance dashboard.

The platform interface where leadership and commercial operations work daily - live readout of the five dimensions, threshold alerts, prescribed actions, ownership routing.

Always on · day-to-day operating surface
02

Continuous compliance record.

The auditable trail of governance activity - every alert, every prescribed action, every closure - time-stamped and owner-attributed. Available for board reporting, audit response, and regulatory review.

Always accumulating · audit & regulatory ready
Diagram · 05.A

The closed loop the record is built on.

CHIS detects, prescribes, and tracks. Every closure becomes part of the auditable trail. Cancel the subscription and the record stops accumulating - the gap is visible.

01

Detect

Threshold breach across a dimension

02

Prescribe

Specific action with a named owner

03

Track

Closure recorded to the auditable trail

Loop · Continuous
Response Capacity - Closed-Loop Tracker90-day window · live
CHIS Response Capacity tracker showing a closed-loop completion view across workflow councils, the active action queue, and a cohort comparison panel.
Workflow Council Performance · Action Queue
Who it's for06

Built for the Leadership Operating the Revenue Engine.

CHIS is introduced where commercial complexity and the presence of AI in the pipeline justify it. Three audiences carry the operating relationship with the platform.

01

CEOs, CFOs, and Boards.

Know whether the AI investment in the commercial function is converting into capacity or compounding governance exposure, and receive the same defensible record operating leadership runs on.

Decisions: AI capital allocation, Board-level exposure, Defensible record

02

CROs and Heads of Revenue.

See where execution is breaking across the human-AI workforce before it shows up in the forecast, allocate work to the actor most likely to convert it, and defend deployment decisions to the board with evidence.

Decisions: Workforce allocation, Forecast exposure, Deployment defense

03

Commercial Operations and RevOps Leadership.

Locate where systems and execution are accelerating or bottlenecking outcomes under hybrid operation, and equip leadership with the structural evidence required for staffing, allocation, and territory decisions.

Decisions: Process bottlenecks, Staffing, Territory

Beta · Roadmap07

Commercial Layer Now.
Operations and Customer Success Next.

CHIS is in beta. The current release governs the commercial layer of the human-AI workforce - where AI is most active in revenue-impacting decisions and where governance failure has the most immediate consequence.

  1. Beta · NowCommercial Layer
  2. RoadmapOperations
  3. RoadmapCustomer Success
  4. RoadmapMarketing

Commercial Layer

Beta release

Lead allocation, deal qualification, conversion patterns, response capacity, human-AI workflow handoffs.

Operations

Roadmap

Operational decisions, exception handling, workflow orchestration across human-machine teams.

Customer Success

Roadmap

Account health, churn signal, AI-mediated customer interaction governance.

Marketing

Roadmap

Campaign attribution under hybrid execution, content production governance, pipeline contribution measurement.

Next Step08

Continuous Hybrid Execution Requires Continuous Governance.

Request access. We respond within two business days.

  • Daily 06:00
  • Monthly Brief
  • Quarterly Benchmark
  • Five Dimensions
  • Allocation Health
  • Execution Contradiction
  • Performance Drift
  • Pipeline Exposure
  • Response Capacity
  • Defined Thresholds
  • Prescribed Action on Breach
  • Auditable Record
  • Continuous Calibration
  • Selective Deployment
  • Chatham House Rule
  • Beta · Commercial Layer
System status · liveBeta · cohort onboardingResponse · < 2 business days